Terms of Service

1. The Service

Pairly Life is a collaborative vision-board app for couples (and small groups) to plan and record shared experiences — trips, restaurants, shows, music, ideas, and goals. Core features include shared boards, cards with photos and ratings, real-time collaboration, comments and emoji reactions, mood check-ins (Couple Pulse), expense tracking with splits, an in-app map and calendar, weekly and yearly recaps, daily conversation prompts, AI-assisted card enrichment, AI Date Night and AI itinerary planners, push notifications, PDF / iCal exports, and community discovery.

2. Eligibility and accounts

You must be at least 16 (or older where required by local law) and able to enter into a binding contract. You are responsible for keeping your password confidential, for all activity under your account, and for promptly notifying us of any unauthorised access. We may require you to reset your password if we detect risk to your account.

3. Free, Premium, and Lifetime tiers

The Free tier provides up to 3 shared boards, unlimited cards, all card types, photo memories, comments, ratings, reactions, the map and calendar views, weekly summaries, hand-curated daily prompts, template-based date plans, PDF and iCal exports, and partner invites.

The Premium tier (currently $7.99/month) and the Lifetime tier (currently $149 one-time) additionally unlock AI features that consume third-party language-model tokens: AI Date Night Tonight, AI-narrated Memory Lane recap, AI-written daily prompts, smart AI card suggestions, the AI itinerary builder, and AI card enrichment, plus unlimited boards. Pricing may change with notice. Existing subscribers will be notified before any price increase takes effect on their account.

Premium subscriptions auto-renew until you cancel from the Stripe customer portal or your account settings. Lifetime is a one-time purchase that does not auto-renew. Refunds: if you are within 14 days of your initial Premium subscription or Lifetime purchase and have not substantially used the AI features, contact us for a full refund. Otherwise refunds are at our discretion.

We apply a daily soft rate limit on AI calls per user (default 100/day) to bound abuse, even for Premium and Lifetime accounts. We may temporarily reduce that limit if a particular account or behaviour appears to be abusive.

4. Your content

You retain all ownership of the content you create or upload (boards, cards, photos, comments, expenses, mood notes — “Your Content”). You grant us a worldwide, royalty-free licence to host, display, transmit, and process Your Content solely to provide and improve the Service. We do not use Your Content to train AI models. If you mark a card as “discoverable”, you additionally grant other Pairly Life users the right to view that card in the public Discover feed; you can turn this off at any time.

You agree not to upload or share content that:

• Violates law, intellectual-property rights, or someone else's privacy.
• Contains hateful, sexually explicit, or harassing material.
• Targets, identifies, or shares the personal data of children.
• Contains malware, phishing payloads, or scraped credentials.
• Disrupts the Service (e.g. spam, automated mass-creation, scraping community cards).

Other users can report cards. We may review reports, hide or remove content, and suspend or ban accounts that violate these Terms. We act in good faith and at our reasonable discretion.

5. Collaboration, invites, and shared content

When you invite a partner, they will see and be able to edit cards, comments, photos, expenses, ratings, and reactions on the shared board. Removing a member does not retract content they previously created (it remains theirs). The board owner may delete the entire board, which removes all shared content within it.

6. AI features and disclaimers

AI features are powered by third-party language models (e.g. Anthropic Claude, OpenAI, models accessed via OpenRouter) and external metadata providers (Wikipedia, TMDB, Yelp, Spotify, MusicBrainz, OpenStreetMap, RAWG, Unsplash, Google Places, Ticketmaster). Outputs are generated automatically and may be inaccurate, out of date, biased, or unsuitable for your situation. Always review AI-generated suggestions before acting on them, especially for travel plans, reservations, financial decisions, health-related ideas, or anything safety- critical.

When AI features are temporarily unavailable (e.g. provider outage, no API key configured by the operator, or you are on the Free tier), the Service serves a deterministic template fallback or shows a notice. AI features are an enhancement; the core product works without them.

7. Push notifications and email

You may opt in to web push notifications and choose which transactional emails you receive. You can opt out at any time from Settings → Notifications. We do not send marketing emails without your explicit consent.

8. Acceptable use and abuse

You agree not to: probe, scan, or test the vulnerability of the Service without prior written permission; circumvent rate limits, paid-tier gating, or content moderation; impersonate another person; harvest data on other users; or use the Service for any illegal purpose.

9. Suspension and termination

You may delete your account at any time from Settings → Account. We may suspend or terminate your access if you breach these Terms, if required by law, or if continued provision of the Service to you would create a real risk to other users. Where reasonable, we will give you notice and a chance to remediate. On termination, sections of these Terms that by their nature survive (ownership, liability, governing law) continue to apply.

10. Warranties and disclaimers

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied (including merchantability, fitness for a particular purpose, non-infringement, or availability). We do not warrant that the Service will be uninterrupted, error-free, secure, or that AI outputs will be accurate or fit for your purposes.

11. Limitation of liability

To the maximum extent permitted by law, neither party shall be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost goodwill, arising out of or relating to the Service. Our aggregate liability to you for any claims arising under these Terms in any 12-month period shall not exceed the greater of (a) the amounts you paid us in the 12 months prior to the claim, or (b) USD 50.

Nothing in these Terms limits liability that cannot be limited under applicable law (e.g. gross negligence, wilful misconduct, statutory consumer rights).

12. Indemnity

You agree to defend and indemnify us against third-party claims arising from your misuse of the Service, your breach of these Terms, or content you upload that infringes a third party's rights. This does not apply to the extent the claim is caused by our own breach of these Terms.

13. Governing law and disputes

These Terms are governed by the laws of Spain. Disputes will be resolved in the courts of Madrid, Spain, except where mandatory consumer-protection law requires otherwise. Nothing in this clause affects your statutory consumer rights.

14. Changes to these Terms

We may update these Terms. Material changes will be announced in-app or by email at least 14 days before they take effect (where lawfully required). Continued use after the effective date constitutes acceptance of the revised Terms; if you do not agree, please stop using the Service and delete your account.